
FAQ
Answers before you travel
These are the questions travellers ask us most. If yours is not here, message us on WhatsApp.
Most common questions
About the tours
Are the tours private or in a group?
All our itineraries are private. You travel only with your own group, at your own pace, with a dedicated driver-guide and vehicle from start to finish.
Can I customise my itinerary?
Absolutely. Every trip is built to measure: number of days, cities, pace, accommodation category and activities. Tell us what you have in mind and we will send a tailored proposal with no obligation.
Can children join the tours?
Yes, we welcome families regularly. We adapt the pace, the driving distances and the activities for children, and provide car seats when needed.
Do you cater for dietary requirements?
Yes. Let us know when booking if there are vegetarians, vegans, allergies or religious requirements and we inform every hotel and camp in advance.
Booking and payment
Which payment methods do you accept?
We accept bank transfer, PayPal, Wise and cash in euros or dirhams on arrival. Normally a small deposit confirms the booking and the balance is paid in Morocco.
How does booking work? Do I need to pay everything upfront?
No. We confirm the booking with a deposit (usually 20 to 30% of the total) and the balance is paid in Morocco, in cash or by transfer, at the start or end of the tour.
Can I cancel or change the dates?
Yes. Cancellations more than 15 days in advance are free and the deposit is refunded or moved to new dates. For shorter notice we look at each case individually.
Before you travel
Is Morocco safe to travel to?
Yes. Morocco is one of the safest countries in North Africa and welcomes millions of visitors every year. We work only with experienced local guides, serviced vehicles and 24/7 support throughout the trip.
When is the best time to visit Morocco?
March to May and September to November offer the best weather for combining imperial cities and desert. Winter is ideal for the south, and summer for the Atlantic coast such as Essaouira and Agadir.
Do I need a visa to enter Morocco?
Citizens of the UK, the US, Canada, Australia and most EU countries do not need a visa for tourist stays of up to 90 days. Your passport must be valid for at least 6 months.
Which currency should I bring?
The local currency is the Moroccan dirham (MAD), which cannot be bought outside the country. Bring euros, pounds or dollars to exchange on arrival; international cards work well in the cities.
During the trip
What is the accommodation like?
We work with traditional riads, selected hotels and luxury desert camps, all with private bathrooms. You can choose simpler or more luxurious categories.
Does the driver speak English?
Yes. All our driver-guides speak English, and we also have licensed local guides in each city for the urban visits.
What kind of vehicle is used?
Depending on group size we use a 4x4 Toyota Land Cruiser (up to 6 people), a Mercedes minivan (up to 8) or a minibus, always air-conditioned and fully serviced.
Still have questions?
Talk to our team. We usually reply within minutes.

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